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Legal

Terms of Service

Last updated: 22 September 2026

These Terms apply to everyone who uses Luxury Mobile Homes – guests who request a reservation and owners who list their mobile homes. Please read them before you book or publish a listing.

1. Who we are

The website https://www.luxury-mobilehomes.com (“Platform”) is operated by the company listed below (“we”, “us”). You can contact us at info@luxury-mobilehomes.com.

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2. Definitions

  • Guest – a person who sends a reservation request for a mobile home.
  • Owner – a person or company that lists and rents out a mobile home on the Platform.
  • Listing – the page describing a mobile home, its price, availability and conditions.
  • Reservation – the stay agreed between the Guest and the Owner for specific dates.

3. Our role

The Platform connects Guests with Owners. The rental contract is concluded directly between the Guest and the Owner. We are not a party to that contract, we are not a travel agency or tour operator, and we do not receive or hold payments for stays. Each Owner is responsible for the accuracy of their Listing, the condition of the mobile home and compliance with local rules (registration of guests, tourist tax, taxes and insurance).

4. Reservations

  • A reservation request is sent from the Listing. No payment is taken on the Platform.
  • After the request you receive a proforma invoice with the Owner’s bank details, the amount due and the payment deadline by e-mail.
  • The reservation is confirmed when the Owner confirms receipt of the payment. You receive a confirmation e-mail.
  • If the payment is not received by the deadline, the Owner may cancel the request and release the dates.

5. Prices and payments

Prices, seasonal prices, minimum stay, deposit and payment deadline are set by the Owner and shown on the Listing. Depending on the Listing you pay a deposit (the balance is paid to the Owner at the latest on arrival), the full amount in advance, or the full amount on arrival. Payments are made directly to the Owner by bank transfer. Local tourist tax and additional services are charged as stated on the Listing or by the Owner.

6. Cancellation

Each Listing has its own cancellation policy, shown on the Listing, on the confirmation page and in every e-mail. Refunds are made by the Owner according to that policy. If the Owner cancels a confirmed reservation, the Guest is entitled to a full refund of all payments made to the Owner.

7. Guest obligations

  • Provide correct personal and contact details.
  • Do not exceed the maximum number of guests and respect the house rules, check-in and check-out times.
  • Treat the mobile home with care. The Guest is liable to the Owner for damage caused during the stay.

8. Owners

  • Owners receive a personal account and manage their Listings, prices, seasons and reservations in the owner dashboard.
  • Owners guarantee that they are entitled to rent out the mobile home, that the Listing is accurate and complete, and that they comply with all legal obligations.
  • Owners handle payments, confirmations, refunds and invoices towards Guests themselves.
  • Owners grant us the right to publish and promote their Listing content (texts, photos) on the Platform and in our marketing.
  • Fees for Owners are agreed separately (package offer). We do not charge a commission on bookings.

9. Acceptable use

You may not misuse the Platform, submit false reservations or listings, infringe the rights of others or attempt to disrupt the Platform. We may suspend accounts or remove Listings that breach these Terms.

10. Liability

We provide the Platform with reasonable care, but we do not guarantee uninterrupted availability. As we are not a party to the rental contract, we are not liable for the performance of the Owner or the Guest. Our liability is limited to damage caused intentionally or by gross negligence, unless mandatory law provides otherwise. Your statutory rights as a consumer remain unaffected.

11. Complaints

Questions or complaints about a stay should first be addressed to the Owner. If you cannot reach an agreement, contact us at info@luxury-mobilehomes.com and we will try to help. Consumers may also turn to an out-of-court dispute resolution body in their country.

12. Governing law

These Terms are governed by the law of the country of our registered office (see “Who we are”). If you are a consumer, you also keep the protection of the mandatory rules of your country of residence.

13. Changes

We may update these Terms. The version published on this page at the time of your reservation or listing applies.

14. Privacy

How we process personal data is described in our Privacy Policy and Cookie Policy.